Last updated: December 15, 2024
Please read these Terms of Service carefully before using Ki. By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.
Welcome to Ki ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Ki web application, services, and related features (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
Ki is an empathic AI companion that uses advanced voice technology and emotion detection to provide personalized conversational experiences. Our Service helps users process emotions, gain insights, and receive personalized letters summarizing their conversations. We may update these Terms from time to time, and your continued use of the Service constitutes acceptance of any changes.
Ki provides an AI-powered conversational platform featuring:
You must be at least 13 years old to use our Service. If you are under 18, you must have your parent or guardian's permission to use the Service.
While Ki does not require account creation for basic use, you may provide an email address to receive personalized letters and updates. You are responsible for providing accurate information and maintaining the confidentiality of any credentials associated with your use of the Service.
When you use Ki's voice features, your voice is processed in real-time to enable conversation and emotion detection. Voice data is transcribed and analyzed to provide personalized responses and generate insights. You retain ownership of your voice data and conversation content ("User Content").
You grant us a limited, worldwide, non-exclusive, royalty-free license to process, analyze, and use your User Content for the following purposes:
You are responsible for your User Content and must not share content that:
We reserve the right to monitor, review, and remove any User Content that violates these Terms or that we find objectionable, without prior notice. We may also suspend or terminate access to users who repeatedly violate these content guidelines.
Our Privacy Policy explains how we collect, use, and share your information, including voice data, emotion analysis, and conversation content. By using our Service, you agree to our collection and use of your information as described in the Privacy Policy.
Ki processes voice data in real-time using Hume AI technology to detect emotions and provide personalized responses. This processing helps create more empathetic and contextually appropriate conversations. Voice recordings are not permanently stored beyond what is necessary for service delivery.
We implement industry-standard security measures including encryption, secure data transmission, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. We will notify you of any data breaches that may affect your personal information.
The Service, including its content, features, and functionality, is owned by us and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any of the material on our Service, except as follows:
IMPORTANT: Ki is not a substitute for professional medical, psychological, psychiatric, legal, financial, or other professional advice, diagnosis, or treatment. The Service is designed for emotional support and conversation but should never replace professional healthcare or therapy.
If you are experiencing a mental health crisis or emergency, please contact emergency services (911 in the US) or a crisis helpline immediately. Ki is not equipped to handle emergency situations.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
Ki uses artificial intelligence and emotion detection technology that may not always be accurate. AI responses are generated based on patterns and training data and should not be considered infallible or as professional guidance. Users should exercise their own judgment when interpreting AI-generated content.
Our Service integrates with third-party services including Hume AI for emotion detection and voice processing. We are not responsible for the performance, accuracy, or availability of these third-party services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
In no event will our aggregate liability for all claims relating to the Service exceed the greater of $100 USD or the amount you paid us, if any, in the last 12 months.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless us, our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.
We may terminate or suspend your access to all or part of the Service, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We may update these Terms from time to time. If we make significant changes, we will notify you through the Service or by other means, such as email. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
It is your responsibility to review these Terms periodically to stay informed of updates. If you do not agree with the revised Terms, you must stop using the Service.
These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Service shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, in each case located in San Francisco County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
If you have any questions about these Terms, please contact us at:
Email: support@askki.org
Company: SnapSprint AI Private Limited
Address:
712 Mahagun Mastero
Sector 50, Noida, India
If you need immediate help: